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May 8, 2006 :: Volume 2, Issue 4
Next Issue: May 2007
Next Issue: May 2007
Customer Relationship Management Headlines & Stories
Entries are sorted by title in ascending order. Click on each entry listing to see each full story.
- CRM Comes Back, Selling to Small and Medium-Sized Enterprises {December 27, 2004)
- Choose your words carefully on the Web {September 22, 2003)
- Facing their demons {July 28, 2003)
- Hosted Software Gains More Converts {March 9, 2004)
- How to Keep Your House List Open Rate Above 50% {October 9, 2003)
- In an About-Face, Siebel To Deliver Software on Net {October 3, 2003)
- Measuring Customer Satisfaction and Loyalty: How to Get it Done in a Day {November 15, 2004)
- Microsoft CRM to be release early 2003 {January 6, 2003)
- Microsoft To Prime CRM Pump With SBS Promotion {December 10, 2003)
- Outsourcing CRM to Hosted Service Providers Enables SMBs {January 27, 2003)
- The 'Online Customer' Is Dead {September 2, 2003)
- The Changing Nature of CRM {May 26, 2004)
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Writer, Editor, Publisher: Tim Slavin
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Est. November 2002
