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May 8, 2006 :: Volume 2, Issue 4
Next Issue: May 2007

Good Manners Equals Great Business Results

Posted by TimSlavin at October 1, 2005

"Etiquette embodies rules for treating people politely and with consideration, she says, and your ability to do so is judged carefully when you are going for a new job or a promotion. Your business reputation, she says, is not built solely on your sales record, your adeptness at solving technical problems, or your creativity.

'A lot of what that reputation involves is how you treat people,' Gamonal says. In practicing proper business etiquette, your key goal is to do whatever it takes to make the other person feel good about himself or herself, says Virginia Johnson, president of The Contemporary School of Etiquette in Houston. 'Business etiquette is all about making people feel at ease,' Johnson says. 'Gracious people never make other people feel inferior or lacking in knowledge.'

Very well, but just how do you handle yourself properly in business situations? That’s a broad question, but here’s a quick-start guide for you to get on the right track with your manners."

I came across this today while jammed in the cattle cars some people call airplanes, on an America West flight, in their inflight magazine. The article contains good basic tips about business etiquette in person, email, and meetings.

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