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Posted by TimSlavin at January 22, 2005
"In the early days of usability testing, most design teams waited until the end of production to test. They were doing what they thought of as "validation." They hoped users would sail through the tasks and their design would emerge as a resounding success. Designers equated success in the usability test with success in the design.
If you wait until the end to do usability testing, however, you are almost certain to find serious problems in the product. And then you have the frustration of neither time nor resources to fix the problems."
Good advice from UIE (Usability Interface Engineering), one of the best website and software usability firms.
URLs:
http://www.uie.com/events/roadshow/know_your_users/articles/successful_usability_test/
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