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Posted by TimSlavin at April 22, 2004
"Scott Norris, division manager of technology services at KeyCorp, ticks off the list of business-intelligence software used throughout the banking-services company. "We use Actuate, Cognos for multidimensional analysis, Business Objects, SAS, plus Crystal Reports, Focus, and Brio," he says, pausing for breath. "Hyperion for finance, MicroStrategy for risk management," and the list goes on.
KeyCorp's situation isn't unusual. The most common approach to business intelligence is to assemble a team of developers to build a data warehouse or data mart for a specific project, buy a reporting tool to use with it, and disassemble the team upon the project's completion. However, this reinventing-the-wheel approach to business-intelligence implementations can result in high development and support costs and incompatible business-intelligence systems throughout a company."
Good background article from InformationWeek.
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