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Get Control: An Introduction to Process and Documentation

Posted by TimSlavin at March 22, 2004

"Visit the average Web development firm's site and you're sure to find a section devoted to 'Our Process' or 'Our Approach', which usually consists of a simple diagram showing the relationship between 3 or 4 'easy steps to success'. Some Web companies try to make their processes seem a bit more catchy by making all the steps start with the same letter -- 'Define, Develop, Deliver' -- or by creating a friendly acronym.

This approach may look attractive to potential clients, but beneath the word play, the vast majority of small, medium, and boutique Web developers have no true process to speak of. Managing Web projects is almost always a challenging and unpredictable exercise. Still, the majority of Web design and development firms rely on a haphazard trail of email and word documents to manage their projects."

The first in a series of articles about how to document software development. From SitePoint. While the article is written for developers, business and design types also can benefit. The trick is to balance the need to define and optimize what you're doing and the very real risk that you will get needlessly bogged down in documentation details.

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