ReachCustomersOnline.com

Connect with low-cost tools and know-how
May 8, 2006 :: Volume 2, Issue 4
Next Issue: May 2007

An Introduction to Personas

Posted by TimSlavin at March 10, 2004

"Before embarking on any intranet or website design project, it is important to understand the needs of your users. It is then possible to identify the features and functionality that will make the intranet or website a success, and how the design can support users with different goals and levels of skill.

There are many ways to identify the needs of users, such as usability testing, interviewing users, discussions with business stakeholders, and conducting surveys. However one technique that has grown in popularity and acceptance is the use of personas: the development of archetypal users to direct the vision and design of a web solution." Nice introductory piece about personas to generate requirements and ensure software meets the needs of its users. From Step Two, an Australian consultancy.

Trackback Pings

TrackBack URL for this entry:
http://www.reachcustomersonline.com/cgi-bin/mt/mt-tb.cgi/1131

Comments

Post a comment




Remember Me?