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May 8, 2006 :: Volume 2, Issue 4
Next Issue: May 2007

A tough lesson on medical privacy

Posted by TimSlavin at October 22, 2003

"A woman in Pakistan doing cut-rate clerical work for UCSF Medical Center threatened to post patients' confidential files on the Internet unless she was paid more money.To show she was serious, the woman sent UCSF an e-mail earlier this month with actual patients' records attached.

The violation of medical privacy - apparently the first of its kind - highlights the danger of "offshoring" work that involves sensitive materials, an increasing trend among budget-conscious U.S. companies and institutions.

U.S. laws maintain strict standards to protect patients' medical data. But those laws are virtually unenforceable overseas, where much of the labor- intensive transcribing of dictated medical notes to written form is being exported." From SFGate.

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