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Quality publishing is about saying no

Posted by TimSlavin at August 4, 2003

Quality publishing is about saying no: "Are the people who have least to say in your organization publishing most on your intranet or public website? Are the people who have most to say publishing least? You're not alone. Organizations are slowly realizing that managing a website is as much about what you don't publish as what you do." This is the fundamental problem knowledge management has to solve: often the key people who have knowledge to share don't do so because they're time-starved and/or do not know how and/or do not have a means to share. From Gerry McGovern.

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