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Remote Online Usability Testing: Why How and When to Use It

Posted by TimSlavin at June 10, 2003

Remote Online Usability Testing: Why, How, and When to Use It: "After completing a remote usability testing study, the manager of research and usability at Agilent Technologies, and myself, a usability consultant at Socratic Technologies, decided to write a synopsis of our experiences conducting remote online usability testing for several areas of Agilent’s website. We feel that sharing pros and cons, as well as tips for success, will be useful for other usability practitioners who are unfamiliar or inexperienced in this particular technique." From Boxes and Arrows.

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