ReachCustomersOnline.com

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May 8, 2006 :: Volume 2, Issue 4
Next Issue: May 2007

5 Things To Know About Users (from UIE)

Posted by TimSlavin at December 3, 2002

Jared Spool: "It wasn't that the page was blank. It contained all sorts of information. It just wasn't matching why Leslie had come to the site. With just two clicks, Leslie -- a life-long, dedicated Citibank customer -- decided to go elsewhere to invest her money." Great article (with screen grabs) about the five things you need to know about your website visitors. Read the article.

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