Cost, Value and ROI for Knowledge Management in Law Firms: “Good knowledge management ensures survival of a law firm as a business in a competitive market. If the market in which a business operates is not particularly competitive, it doesn’t need to be particularly smart about knowledge management. But watch out if you suddenly find yourself in a competitive situation for which you are not prepared. In my opinion, if you are in a competitive market, knowledge management is like word processing or e-mail – you would be foolish to try to do business without it.” Great detail and discussion. From LLRX.com (Law Library Resource Xchange). Found through the ResearchBuzz email newsletter.
URLs:
http://www.llrx.com/features/kmcost.htm
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